PRIVACY POLICY

Introduction

Thank you for choosing to be part of our community at Seed1 CIC (“company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@seed1.co.uk
 

When you visit our website (“Site”) at www.seed1.co.uk and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our site and our services.

 

This privacy policy applies to all information collected through our website (www.seed1.co.uk) or our social media pages on Instagram (www.instagram.com/seed1marlow) and Facebook (www.facebook.com/seed1marlow) and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the "Sites").  
 

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.  


What personal information we collect and store
 

We collect personal information that you choose to share with us. The personal information that we collect depends on the context of your interactions with us and the Sites.
 

When you contact us, we collect and store the following personal information:

  • Your name

  • Your email address
     

When you register on our site, we collect and store the following personal information:

  • Your name

  • Your email address

  • Your password
     

When you purchase from our online shop, we collect the following personal information:

  • Your name

  • Your email address

  • Your delivery address

  • Your billing address

  • Your payment data

 

How we collect this personal information
 

We only collect information when you share it with us through one of the following methods:

  • You contact or interact with us via email, social media or through our Site(s)

  • You register for an account on our Site(s)

  • You place an order with us via our Site(s)
     

We do not search or obtain personal information about you from any external sources or third parties.
 

What we do with this personal information
 

We use this personal information to:

  • facilitate account creation and login process

  • communicate with you regarding your queries and/or order(s)

  • communicate with you for marketing purposes*

  • fulfil and manage your order(s)

  • request feedback and testimonials

  • enforce our terms, conditions and policies

  • carry out other business purposes such as data analysis, identifying purchase trends, evaluating and improving our Sites, products, services, marketing and customer experience
     

*We will only communicate with you via email for marketing purposes if you have given us permission to do so.
 

We do not share your information with any third parties and no automated decision making or profiling takes place using the personal information we store.

Under what lawful basis do we collect, store and process your personal information?

 

Consent:When you share your personal information with us, you give us consent to collect, store and process this information for business purposes relating to Seed1. You may also give us consent to contact you for marketing purposes, which you can withdraw at any time.
 

Contract:When you register an account on our Sites or place an order with us, the processing of your personal information is necessary for the contracted activity to take place.
 

Legal Obligation:As a company registered in England and Wales, we have a legal obligation to comply with tax, accounting and other legal reporting requirements. We will rarely use your personal information for this purpose; however, it is a possibility that it could be required.
 

How we store your personal information
 

Your personal information is stored securely within in our website and database software.
 

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements)
 

No purpose in this policy will require us to keep your personal information for longer than 6 months (if you place a single order) or for 6 months past the termination of your account with us (if you register for an account on our website).
 

When we have no ongoing legitimate business need to process your personal information, we will delete it or anonymise it within 30 days.
 

Your data protection rights
 

Under data protection law, you have rights including:
 

Your right of access: You have the right to ask us for copies of your personal information. 
 

Your right to rectification: You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
 

Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances. 
 

Your right to restriction of processing: You have the right to ask us to restrict the processing of your information in certain circumstances. 
 

Your right to object to processing: You have the the right to object to the processing of your personal data in certain circumstances.
 

Your right to data portability: You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at info@seed1.co.ukif you wish to make a request.
 

How to complain
 

You can complain to the ICO if you are unhappy with how we have used your data.
 

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF
 

Helpline number: 0303 123 1113

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Seed1 CIC is a registered Community Interest Company
Company registration number: 11904353
VAT registration number: 327123919

10 Liston Court, Marlow, Buckinghamshire SL7 1ER

© Seed1 CIC 2020